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Payments

What payment methods do you accept?

Every product listed on Samsteck has Visa, MasterCard, Bank transfer, USSD code, and Credpal Buy now pay later available as a payment method. All card payments including bank transfer and USSD payments are all safely secured by paystack or Flutterwave depending the payment method you choose.

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Please note that your order will be immediately processed once you finish checkout. When your order is ready to go, you’ll receive an email confirmation as well as tracking updates to stay on top of your order’s journey. 

If you need help with something else, submit a request, and someone from our customer Care team will get back to you within 1 business day!

Payment on delivery

Due to extra processes required for us to offer this service, we do not offer free delivery for this method of payment. For us to process and confirm your order.. You are required to pay the delivery fee upfront at checkout ( you can pay directly online our system will only charge delivery if you choose this method.

For residents of Lagos – Free delivery is available on payment on delivery but you are still required to pay a sum of #5000 order confirmation fee. This fee will be deducted from the overall balance to be paid on delivery.

Payment refunds

Refunds will be paid back in the payment method used to make the order. We do not offer refunds on payment on delivery orders.